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New Media Training |
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Improve your understanding and communication skills when dealing with partners, customers or colleagues from Germany! |
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Germans
are different than Austrians - and both are very different from
the Swiss. Americans who meet and do business with people from one
of the German-speaking countries are bound to run up against a
wide range of culture barriers at at least four levels:
national, organizational, divisional, and work-team. In
order to understand both the national and corporate cultures
of partners, customers or colleagues from Central Europe, Americans
have to focus on understanding both the German business
organizations they are dealing with and the people who get things
done in them. At
New Media Training, you get the best of both worlds: an
American instructor who has been living and working in Germany for
more than 40 years. One who speaks your language and
understands the problems you may encounter in meeting and dealing
with German-speakers. In
our customized seminars small groups of participants can achieve an
in-depth cultural understanding of the differences separating
Americans and Germans and learn how to have genuinely productive
encounters by saving time and avoiding potentially embarrassing
situations. We will help you pinpoint ways to manage meetings that
free them to refocus on productive tasks: Culture
is an integrating force in any human group. Finding out how
culture provides a sense of integrity – oneness, a recognizable
pattern – for its members, and how it enables members to adapt to
changing circumstances, is essential to establishing trust in
business relationships. Being
able to disentangle the complex interplay of cultural influences and
to comprehend how various cultural patterns influence the
individual behavior and attitudes of employees, and vice versa,
is an important step towards more effective negotiations.
Equally important, Americans should direct their attention not only
to formal systems and procedures, but also to informal and implicit European
work processes ("how-we-get-things-done-around-here"
practices). Our
seminars directly address subtle cognitive factors, such as:
1.
individuals' cultural identities 2.
conflicting assumptions about what constitutes "good work"
3.
suspicions of one side about the other – how to redefine
"us" and "them" 4.
the emotional impact of symbols – how to leverage them 5.
culture-based behavior patterns and how to deal with the inevitable
gaps between the American and German way of doing things At New Media Training, we don't believe in one-size-fits-all seminars. That's why we tailor the contents of our seminars to fit the individual needs of each client. We also like to keep the groups small so that we can focus on each individual participant. Here is a list of possible topics to be covered in a typical one-day session: Background: Why Germans are different
Communications training: „Standard English“ – the smallest common denominator for businesspeople
Practical training: The German Negotiator
Language raining: The art of being understood
Workshop: „What can you as an American bring to the international table?“
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